Monitors local health care on your behalf
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Presses for improvements in quality of care for patients
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Gives information and advice about local services
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Helps people with complaints about the NHS
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Puts forward views on behalf of the public when changes to
health services are being considered
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Raises awareness on any problems about local health services
with those responsible for providing them
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Meets in public every six or seven weeks to discuss national
and local health services and the work we are doing
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Visits hospitals and other health service buildings to look at
facilities from the patients' point of view
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Undertake projects or pieces of research to study particular
aspects of health care in detail
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Publish an annual report on our work
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Says if something is working well - we try to be even handed
and constructive in any criticisms we make.
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